The above new service will work much more closely with other Council services, and link in more with the excellent work being done by other organisations across the borough.
Home owners and residents renting from a private sector landlord will continue to be offered the following:
1. Help using energy measures and controls already fitted in the home (including heating controls)
2. Support accessing grant funding for larger energy measures (heating and insulation)
3. Help with finding and switching to the best energy tariffs, and accessing support and discounts from energy and water companies
When they relaunch in November 2020, they will be able to start offering Council and Housing Association tenants support with energy tariffs and energy and water billing issues. Social Housing tenants needing support using the equipment already fitted in their home, and with repairs/upgrades should continue to be directed to their housing provider.
On the webpage www.croydon.gov.uk/healthyhomes there is a link for residents to pre-apply for support for the new service (or be professionally referred). You can also download this pre-registration form. It can be scanned and emailed to firstname.lastname@example.org or sent by post to Croydon Healthy Homes using the address in my email signature. Our Croydon Healthy Homes Freephone number is currently diverted to a mobile number, and answered infrequently.
Mayor London's Warmer Home Grant Scheme
If any home owners or private sector tenants, need support funding larger energy improvements, the Mayor of London’s Warmer Homes scheme which offers up to £4k of grant for larger energy measures for home owners and private sector tenants is open now. This scheme is aimed at vulnerable and low income households and grant is offered on a first come first serviced basis. If any residents are able to apply online themselves, they may wish to apply directly rather than wait for the service to launch There is information about this scheme on the energy advice page, link below.
Croydon Council are currently recruiting for 2 Healthy Homes Advisors, deadline 19 August 2020. Details on CVA's job page