Upper Norwood Library Trust are running the above Government endorsed project until March 2022. Their team has been trained by Citizens Advice to offer free and impartial energy advice to consumers in order to create energy savings, increase energy awareness and reduce fuel poverty in the UK. The programme is completely free of charge and impartial.
They are currently looking to engage with organisations and teams who could benefit from short online information/training sessions around fuel poverty and energy usage; this can be as short or long as required and tailored to your requirements.
Their aim is to provide advice on:
- How to switch energy suppliers
- Price comparison searches
- Understanding utility bills
- Energy saving in the home
- Grants, discounts & freebies
- Different energy tariffs
- Keeping vulnerable households warm
- Lowering energy bills
This may also include giving out information on switching energy suppliers to reduce bill costs or sharing knowledge on ways to improve energy efficiency in the home.
Would you be interested in arranging a training session or something similar at your organisation?
They understand that organisations are running their services in different ways due to Covid-19, so we are trying to be as flexible as possible, offering advice online or phone:
- One-to-One or group sessions.
- They have a dedicated phone number for this project and marketing materials for organisations to share with their network.
- Frontline training for staff & volunteers to equip them with knowledge to help engage with their beneficiaries on energy switching, saving and fuel poverty.