New Report: Croydon's Care Homes during Covid-19

Key points from the above report found:

  • Most residents had a good experience and staff knew how to cope and where to get help. Many friends and family felt they could have a phone call or video with residents and felt informed by the care homes.
  • Some residents felt isolated with limited social activities and no friends or family to contact them. Many staff felt they needed more mental health support and more recognition for the work they do. For some families, there was sometimes inconsistent communication.

View the video comments to the report on YouTube from Stephen Hopkins the Head of Children & Adults Placement & Brokerage at Croydon Council: https://www.youtube.com/watch?v=LouSum8YoTM and download the full reports by clicking on each title below.

June 2021