Healthwatch Croydon, the official consumer champion for local health and social care services, is looking to recruit volunteers to undertake a range of activities. Healthwatch make a difference to health and social care services in the borough by receiving the views of residents, analysing the comments anonymously, and reporting back to key decision-makers like the local NHS Trust, Croydon Clinical Commissioning Group and the Care Quality Commission - however they cannot do it without volunteers.
At each stage of the process you could have a role from gaining views from residents and analysing comments, to promoting what Healthwatch Croydon does in the community and representing us at a number of community meetings and events. Every role makes a difference. Roles on offer are diverse and include working both in the office at George Street and positions within the community. High quality in-house training is provided, so no experience is required, just a commitment to want to see better health and social care services in response to residents’ need. They can even creae a role around you and the time you have available.
Patient Experience Panels
We are looking for residents, and professionals, to take part in our Patient Experience Panel (PEP). The PEP scrutinises issues, applies clinical coding, identifies serious concerns, monitors equality and diversity, and discovers leading health and social care related trends.
The next PEP sessions are as follows:
Dates: 22nd January, 5th & 19th February, 4th, 11th, & 18th March 2016
Time: 10.30am – 12.30pm
Venue: Mind in Croydon, 10 Altyre Road, East Croydon, CR0 5LA
If you would like to volunteer, find out more about volunteering or Patient Experience Panels, or attend either of the sessions, please get in touch.
Phone: 020 8663 5635.