The Go On Croydon digital inclusion program brings the UK digital skills charity and a number of their partners from across private, public and voluntary sectors to Croydon to promote and develop basic digital skills. As part of this program, a range of projects have been initiated / will be initiated this year in collaboration with private, statutory sector and voluntary sector providers:

Partners - E.ON, Argos and TalkTalk - will work with residents in a particular housing development in Croydon (Waddon) and provide the technology and training they need to get and stay, online. Argos have trialed the delivery approach already as part of their Macmillan project. TalkTalk have offered to support this Deep Dive with connectivity.

Older People - This project will target a small number of older residents in Cedar Place low rise estate and Southlands Close in Coulsdon. Partners will be DukaPC, police cadets and Lloyds. DukaPC will provide older people with hardware and specialised call centre based support. The project will evaluate the change in participants’ lives such as increased health benefits and a reduction in loneliness, and demonstrate the value of BDS, access and support to them. Police Cadets will offer on the ground Digital Champion support and Lloyds Bank will provide additional Digital Champion support via its 2 Croydon town centre branches. Croydon Council and Go ON UK have been working to identify appropriate learners for this Deep Dive. An engagement event took place on 15th March for Cedar Place residents in partnership with Croydon Housing (who carried out door to door research to initially engage residents). DukaPC have agreed to run a training session in community spaces on the days of installation, this will be attended by Met Police cadets and Lloyds staff as they will provide on the ground support in addition to the DukaPC call centre.

Digital Connect Pilot - This project started in April 2016 and is targeting 80+ small businesses and 40 residents not in education, training or employment. Partners - Lloyds Banking Group, Accenture and Seetec - will provide small businesses that lack BDS free training opportunities. They will also provide young people who are not in Employment Education or Training (NEETs) and are willing to volunteer, work experience places with the businesses.

People in Poverty, Homelessness, and Mental Illness - This project by Tinder Foundation started in December 2015 and is targeting about 120 residents. The Foundation is delivering a BIG Lottery funded deep dive which aims to find the best methods of supporting people in poverty and homeless people to improve their health and well being through digital. This project is now in the delivery phase. Training began in December 2015.

People with Sensory Impairments - This project started September/November 2015 and is demand lead. Action for the Blind and The Royal National Institute for the Blind (RNIB) will deliver an ‘Online Today’ BIG Lottery funded deep dive project focusing on helping people with visual impairment or hearing loss to gain BDS. This will be delivered in partnership with the Action for Blind People, Croydon. The lessons learned for this target audience will be actively shared locally and nationally by the RNIB and via Go ON Local online. A small trial took place in September in Croydon. The approach is being refined and sessions for this target group will be delivered according to local demand.

Proposed Homeless People project - Crisis are the delivery partner for this project which aims to understand and work to remove the barriers to digital inclusion for the homeless and provide them with the opportunity to themselves become digital champions. Wider social benefits such as improved health and increased financial and social inclusion will also be tracked. Some funding has been agreed via Twitter and EE has now supplied 90 smartphones to support this Homeless project.

For more information click Go-On Croydon
(from 20th June 2016 Cabinet meeting, agenda item 7)