Volunteers need support, and an opportunity to both give and receive feedback. This course will help volunteer-involving organisations offer a supportive environment, get the most from their volunteers, and help avoid problems arising with them. It is suitable for anyone with responsibility for involving and supporting volunteers.
Topics covered include:

• Induction and training
• Volunteer motivations and development
• Support for individual volunteers
• Giving volunteers a collective voice
• Dealing with problems

Learning outcomes, participants will:

• Understand the unique nature of volunteering and what this means for volunteer involvement
• Be able to draft development plans for volunteers
• Appreciate the importance of space for individual and collective feedback
• Develop confidence when dealing with problems

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