Managing Problems Effectively in the Workplace (Integrated Care Support Services)
Monday 28 July 2025
09:30 to 11:30
Building your confidence and assertiveness brings many benefits such as better time management, the ability to negotiate more effectively and being able to your response to difficult situations.
You will learn:
- How to be a people person
- Assertive/aggressive and passive behaviours
- Skills and qualities associated with assertive people
- What is easy and what is difficult?
- Importance of self-belief
- Developing confidence and resilience
- How to put together an Action plan
Eligibility criteria:
– you live in a London /Greater London Borough
– you are not in full time education
– you have not achieved this qualification before
| Contact |
Integrated Care Support Services urooj.khan2@nhs.net |
|---|---|
| Location |
Online |
| Cost | Free |