Having strong communication skills helps you in every stage of your life both personal and professional and good interpersonal skills are essential to building relationships, maximising performance and avoiding misunderstandings.

You will learn:

• Controlling and contributing to meetings
• Making your questions count
• Barriers to listening
• Effective listening
• Positive messages
• Saying No
• Non-verbal communication
• Sensitivity to others
• Action plan

• Eligibility criteria:

• You are aged 19 +
• You live in a London/Greater London borough
• You are not in full time education
• You have not achieved this qualification before
• Have permission to live in the UK for at least 12 months from the first day of learning

Register Here