Carers services in the borough from 1 April 2025.
These services will adopt a whole-family approach to carers of all-ages.
This means that for all types of carers, whatever their situation, along with their friends and family involved in caring roles, will receive support through joined-up carer’s services.
The services commissioned will be working together alongside other health organisations, voluntary, community and faith sector organisations across the borough to make sure that carers and their loved ones receive the support they need.
This new approach has been co-developed with carers in Croydon as part of the Croydon Carers Strategy 2024-2029.
Carers First
Adult Carer’s Assessments and Health and Wellbeing Services – Delivered by Carers First
Carers First, a renowned charity with extensive experience, will be providing Carers Assessments, and Health and Wellbeing services. You can meet the Carers First team at the Carers Support Centre on George Street. The Carers Support Centre is open on Monday, Wednesday and Friday for drop-ins and the Carers café. Please feel free to drop by for a cup of tea and meet the Carers First team.
Carers Helpline: 0300 303 1555 (Opening times: Monday-Thursday 9.00am – 5.00pm and Friday 9.00am - 4.30pm)
Address: Carers Support Centre, George Street, Croydon CR0 1PB
Email: hello@carersfirst.org.uk
Website: www.carersfirst.org.uk
How can Carers get involved?
One of the first opportunities for Carers to be involved in the process of co-designing service developments for the Adult Carer’s Assessments and Health and Wellbeing services will be on 22nd April 2025 at 1pm at the Carers Support Centre on George Street. This will be the first of several Carers co-production meetings where Carers can participate in co-designing services across the borough, enabling continuous improvement in line with Carers’ needs.
Carers can book a place by contacting hello@carersfirst.org.uk. Please note that due to limited availability, attendance is by confirmation only.
Mind in Croydon
Adult carer’s Mental Health Support and Counselling Services – Delivered by Mind in Croydon
Mind in Croydon already deliver this service in Croydon and will continue through the new service to support all adult Carers that may need mental health and counselling support services and is not restricted to Carers of those with needs relating to their mental health.
You can contact the team at Mind in Croydon in the following ways:
Mind in Croydon address: (Head Office) 26 Pampisford Road, Purley, CR8 2NE
Carers Support Telephone: 020 8688 1210 (option 3) or email carers.support@mindincroydon.org.uk
Carers’ Counselling Telephone: 020 8763 2064
Email: counselling@mindincroydon.org.uk
Website: www.mindincroydon.org.uk
Off the Record
Young Carers’ and Young Adult Carers’ Services – Delivered by Off the Record
Off the Record already deliver support services to Young Carers and will continue to support Young Carers and Young Adult carers in a range of different ways.
You can contact Off the Record for support in the following ways.
Off the Record Croydon Registered Office Address: 72 Queens Road, Croydon CR0 2PR
Telephone: 075 2204 6395
Email: youngcarers@talkofftherecord.org
Website: www.talkofftherecord.org/croydon