This online session is aimed at frontline workers and provides an overview of Universal Credit with a presentation by Zahir Khan, District Partnership Advisor Department for Work and Pensions followed by a Q&A time.

Zahir will guide you through an Introduction to Universal Credit covering

• What is Universal Credit
• What support is available. allowances, elements, health conditions, housing costs, earnings, work allowances/taper rate
• How Universal Credit is paid, how to claim and help to claim, your responsibilities
• Advance Payments, change of circumstances, consent and disclosure, appointees, decisions

The One Croydon Training programme is for our frontline workforce (statutory, health, and voluntary). Colleagues working in Food Banks, Social Prescribers, Helpline Staff, Befrienders, Social Workers, and Employment Advisors.

To book