Salary: LLW - £10,940.80 - £12,308.40

Hours: Tuesday – Thursday (16 – 18 Hours per week)

Fixed Term Contract – 12 months

About the role: To provide efficient administrative and clerical support to the Charity in promoting and developing neighbourhood care in Croydon. To proactively carry out a range of support services including collating statistics, undertaking research and being the first point of contact for enquiries. To take responsibility for managing a range of projects including the Household Support Fund, the management of emails by regularly circulating information to and from member groups and providing support to finance and befriending teams.

Main Duties:

· Manage and distribute the main charity’s incoming emails and circulating member group’s relevant emails

· All stationery and other materials are properly acquired and managed

· Assist and support the Finance, Befriending and office Manager with day-to-day tasks including mail, photocopying, premises issues, answering telephone calls and record keeping

· Assist the charity with collating application forms for the Household Fund, supporting the groups with the process and collate monitoring

· Regularly file papers for Manager and maintain an up-to-date Masters Contact List (regularly review and check details are correct)

· Updating the website and create a bi-weekly bulletin

· The post holder is expected to carry out, in addition to the already mentioned duties, any other duties reasonably expected within the general level of the position

Experience/Knowledge and Skills

1. Good communication skills

2. Good IT Skills.

3. Good understanding of confidentiality

4. A passion to develop and promote the service

5. Work within good practice and organisational guidelines

6. Carry out other relevant tasks necessary within the scope of the post

7. Willingness and interest to learn about the charity and the service provided.

8. GCSE Grade C or Grade 4 in Maths and English

Closing Date: 31 October 2024